"Clear and concise, the book covers all the fundamentals you need for success, with indispensable advice on topics including hiring and firing, leadership, motivation, and managing time and stress. In addition, the completely updated fifth edition shows you how to build trust and confidence, be an active listener, manage a diverse group of individuals, conduct performance appraisals, and address many other challenges that come with the manager's job."--BOOK...

Packed with insights from extraordinary women who have climbed the corporate ladder—including former McDonald's president Jan Fields, JetBlue cofounder Ann Rhoades, and fashion pioneer Liz Lange—Who Says It's a Man's World reveals the measurable action steps needed to excel in each of the five reputation-enhancing business areas: personal development, social skills, effectiveness, team building, and leadership. Complete with an eye-opening...

"As leaders, how we are is as important as what we do. The second edition of a leadership classic, updated with new chapters, shows how to master the inner and outer work needed to build relationships that unleash the transformational creative potential in everyone"--

From recruitment to orientation, this updated and accessible guide covers it all. Recruiting, Interviewing, Selecting & Orienting New Employees has long been the go-to reference on every aspect of the employment process. Packed with forms, checklists, guidelines, and ready-to-use interview questions, the revised and updated edition provides readers with practical information on topics including interview methods, documentation issues, reference checking,...

"Two distinguished scholars offer eight steps to help organizations discover and embrace an authentic higher purpose--something that will dramatically improve every aspect of any enterprise, including the bottom line. What does a lofty notion like purpose have to do with business basics like the bottom line? Robert E. Quinn and Anjan J. Thakor say pretty much everything. Leaders and managers are taught that employees are self-interested and work resistant,...

This uniquely practical book provides a customizable appraisal template covering the essential areas of performance and conduct and reveals how you can adapt it to fit varying business strategies while taking into account factors such as workforce composition, company growth stage, and organizational goals.

Stewart calls for the creation of better and happier workplaces, a place where workers are valued according to the work they do, rather than the number of hours they spend at their desk. He gives practical, proven advice on how you too could change your work environment for the better.

"In Sex and the Office, Kim Elsesser delves into how issues as varied as sexual harassment, workplace romance, spousal jealousy, and communication styles create barriers between men and women at work. These invisible barriers, which Elsesser labels the "sex partition," tend to have the greatest impact on the careers of women, because men typically still dominate senior management, and connections with senior managers are essential for career advancement....

You're not in charge. You are often not clear who is, but you know you are not! In spite of this, you want to do your work well, to succeed personally, and to satisfy the organization. These often conflicting wants are a challenge as you work in support of others' goals while trying to realize your own.

The most successful organizations add a healthy dose of play into their daily or weekly routines. In fact, research has shown that when people actually enjoy their jobs they're more creative, more productive, and more committed to doing their jobs well. Companies like the Colorado Health Sciences Center and Southwest Airlines attest to the positive effect of fun at work. Both trace increased job satisfaction and decreased employee downtime to concerted...