You're good at your job and, after years of service and dedication, you finally get that coveted promotion. Congratulations! But there's a catch: instead of spending the majority of your time doing the job you love--a job you're still expected to get done, by the way--you're now also a manager. You weren't trained for this. Nobody prepared you for having to deal with emotions and conflicts and personalities, all while trying to meet ever-greater goals...

""Illuminating and hugely useful." --Mensa Magazine "Jeremy Lazarus has managed to demystify the central tenets [of NLP], penning a guide that is equally relevant to trainers and individuals and far more accessible than its rivals." --People Management NLP: The Essential Handbook for Business is a straight-talking, highly practical guide to using NLP to significantly improve your results at work. Whether you want to be a better leader, manager, negotiator,...