“Offers practical guidance for how to work with diverse others, which is a precondition for confronting many of the complex challenges we face.” —Morris Rosenberg, President, Pierre Elliott Trudeau Foundation
 
Collaboration is increasingly difficult and increasingly necessary.
Often, to get something done that really matters to us, we need to work with people we don’t agree with or like or...

Encourages toddlers and preschoolers to express themselves using helpful, not hurtful, words. Includes a note for parents and caregivers on language development.

"In the tradition of bestselling explainers like The Tipping Point, the first popular book based on cutting edge science that breaks down the idea of extreme conflict, the kind that paralyzes people and places, and then shows how to escape it"-- High conflict is what happens when discord distills into a good-versus-evil kind of feud, the kind with an us and a them. The normal rules of engagement no longer apply: we feel increasingly certain of our...

"Since it was first published in 1981 Getting to Yes has become a central book in the Business Canon: the key text on the psychology of negotiation. Its message of "principled negotiations"--finding acceptable compromise by determining which needs are fixed and which are flexible for negotiating parties--has influenced generations of businesspeople, lawyers, educators and anyone who has sought to achieve a win-win situation in arriving at an agreement....

"Conflict is everywhere-in our homes, at work, in our social media feeds. But conflict isn't inherently bad... in fact, it's a normal and healthy part of human relationships. Mediation expert Gabrielle Hartley argues that we've forgotten that disagreement is normal and even necessary in our relationships; instead, we've normalized a zero-sum approach to interpersonal conflict and prioritized "winning" at all costs. The Secret to Getting Along (and...

""A university ombudsman (a.k.a. "chief complaint officer") gives readers practical methods to speak up for themselves, resolve conflicts amicably, and get what they really want. Strategies are illustrated with humorous anecdotes drawn from the author's experience."--Provided by publisher"--

"Not all relationships are made to last forever. Sometimes what starts as a beautiful friendship or productive partnership turns toxic, or one-sided, or unhealthy - and the best solution for both parties is to end it. In How to Break Up With Anyone, relationship expert Jamye Waxman has written a much-needed guide to every step of a non-romantic breakup. Drawing from her own experiences, Jamye provides strategies for disengaging from a friend, family...

A family must learn to compromise as they set out to choose the perfect pet, in this heartwarming story about conflict resolution and overcoming disappointment until finally, an adorable kitten is welcomed into their home.

"Drawing on advice from the world's leading experts on conflict and communication--from hostage negotiators to marriage therapists to peace activists to rhetoricians--journalist Ian Leslie describes how to turn arguments and conflict into productive disagreements and restore civility to professional, public, and private discourse"--

"Who hasn't had to deal with a jerk at work? Whether it's a toxic team member who loves nothing better than to suck the life and excitement out of her colleagues or a bad boss who causes his employees to constantly dream of telling him to "Take this job and shove it!" or the difficult co-worker who isn't happy unless the office is filled with mayhem and drama, we've all had to deal with people on the job we would rather not. Based on proven approaches...