Tony Hsieh
Author
Language
English
Formats
Description
#1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLERPay brand-new employees $2,000 to quitMake customer service the responsibility of the entire company-not just a departmentFocus on company culture as the #1 priorityApply research from the science of happiness to running a businessHelp employees grow-both personally and professionallySeek to change the worldOh, and make money too . . .Sound crazy? It's all standard operating procedure at Zappos,...
Author
Publisher
Atria Paperback
Pub. Date
2013.
Language
English
Description
"Using brilliantly simple logic that illuminates the universal truths in common emotional challenges, Emotional Equations offers a way to identify the elemets in our lives that we can chage, those we can't, and how to better understand our emotions so they can help us... rather than hurt us. Equations like "Despair = Suffering - Meaning" and "Happiness = Wanting What You Have/Having What You Want" have been reviewed for mathematical and psychological...
Series
Publisher
Kantola Productions
Pub. Date
[2011]
Language
English
Description
"Can you build a business model around happiness? If you can deliver happiness to customers through exceptional customer service, from engaged employees who are inspired by a vision of higher purpose, the answer is yes. In this high-spirited talk, Tony Hsieh shares how Zappos fosters its unique culture, starting with hiring and retaining employees based on their commitment to its core values."--Back cover.