Steve Albrecht
Author
Publisher
ALA Editions, an imprint of the American Library Association
Pub. Date
2015.
Language
English
Description
Many libraries set up a training program on conflict resolution and workroom security only after a problem patron situation has become unbearable. Albrecht shows that preparedness is an essential part of library security, on the employee level as well as on the administrative level.
Author
Publisher
Rowman & Littlefield
Pub. Date
[2023]
Language
English
Description
"This book provides advice and support to help library employees best deal with sexually harassing patrons, unruly groups of students, gang members, thieves, Internet hogs, and others who can disrupt the safe library environment"--